In recent weeks the COVID-19 pandemic and its local resurgence have caused major disruptions for retailers, causing many to rethink their operating strategies. Retailers that rely on customer footfall, like traditional shopping malls and department stores, have taken a considerable hit. Conversely, the pandemic may introduce new opportunities.

Online retailers are increasing trading volumes and attracting new customers.However, these businesses also face supply-chain challenges due to traffic controls, limitations on cross-provincial procurements and a lack of delivery capacity.

At the webinar, KPMG subject-matter experts will offer insights on both managing talent risk and how businesses can demystify cash management by taking steps to gain control across operations and the supply chain. A panel of industry insiders will also discuss changes in consumer behaviour and the industry landscape in light of COVID-19.


  • Anson Bailey (Head of Consumer & Retail, ASPAC / Head of Technology, Media & Telecoms, Hong Kong at KPMG China)

    Anson Bailey

    Head of Consumer & Retail, ASPAC / Head of Technology, Media & Telecoms, Hong Kong at KPMG China

  • Chris Ball (Director, Advisory of KPMG China)

    Chris Ball

    Director, Advisory of KPMG China

  • Filippo Gori (Managing Director of Geox Asia Pacific Ltd.)

    Filippo Gori

    Managing Director of Geox Asia Pacific Ltd.

    Filippo Gori is a fashion professional with finance and consulting background.

    After having worked 3 years in management consulting he joined GE Energy where he worked 3 years in FP&A. Soon after he began his journey in fashion, working for Emilio Pucci (Retail Controller), Gucci (Greater China CFO) and Replay (CEO Apac). In 2016 Filippo joined Vip.com as BD Director for international brands and established a profitable business in less than one year. In 2017 Filippo joined Roberto Cavalli, in one year and a half he opened in 3 new markets and increased the store network from 2 to 20 across Asia.

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  • Leonie Marshall (Associate Director, People & Change of KPMG China)

    Leonie Marshall

    Associate Director, People & Change of KPMG China

  • Giovanna Melfi (Founder & Managing Director of Metamorphosis Biz)

    Giovanna Melfi

    Founder & Managing Director of Metamorphosis Biz

    Giovanna Melfi is a renowned consultant, specialising in business transformation. Her expertise lies in growth strategies, talent development and digitalisation. By reshaping company culture, she transforms businesses into more efficient, adaptable and profitable versions of themselves. Giovanna has more than 20 years’ experience managing top luxury brands around the world, such as Marc Jacobs, Ermenegildo Zegna, Burberry, and Yves Saint Laurent. In 2017, she founded her own consultancy firm, Metamorphosis Biz, and has since guided many start-ups to success.
    Born in Italy, Giovanna holds a postgraduate diploma in Digital Business from Columbia Business School, and certificates in Digital Communication from the MIT Sloan School of Management and Orchestrating Winning Performance from IMD Business School.
    She is also a dedicated mentor, serving as vice president of IMD’s Hong Kong alumni club, and as a senior career advisor for The Chinese University of Hong Kong’s AIESEC programme. She is a business advisor for the Women’s Forum for the Economy & Society in Asia, and sits on the Mentoring Steering Committee of the Asian University for Women Support Foundation in Hong Kong. She is also an active member of several Chambers of Commerce in Hong Kong.

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Member Price Complimentary
Standard Price HKD 180
Member Price Complimentary